Privacy policy
Privacy Policy
Last updated: July 31, 2026
Oravex operates this store, powered by Shopify. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our Services or make a purchase. By using our Services, you agree to this Privacy Policy.
Information We Collect
- Contact details: name, address, phone, email
- Financial information: payment card and transaction details
- Account information: username, password, preferences
- Transaction information: items viewed, purchased, returned
- Communications: messages you send us
- Device & usage information: IP address, browser, and how you interact with our site
How We Use It
We use your information to fulfill orders and provide the Services, process payments and prevent fraud, communicate with you and provide support, personalize your shopping experience, send marketing (where permitted), and comply with legal obligations.
Legal Basis for Processing
Where required (e.g., for EEA/UK customers), we process your data based on:
- Contract – to fulfill orders and manage your account
- Legitimate interests – to improve our Services and prevent fraud
- Consent – for marketing and non-essential cookies (you may withdraw anytime)
- Legal obligation – to comply with applicable laws
How We Share Information
We may share your data with Shopify and other service providers (payments, shipping, analytics), marketing partners, or as required by law or in a business transaction (e.g., merger). We do not sell your personal information for money.
Shopify
Our store runs on Shopify, which processes your data to help operate and improve our Services. Learn more at the Shopify Consumer Privacy Policy.
Children's Data
Our Services are not intended for children, and we do not knowingly collect data from children under the age of majority in your jurisdiction.
Your Rights
Depending on where you live, you may have the right to access, correct, delete, or port your personal information, object to or restrict certain processing, and withdraw consent at any time. Contact us to exercise these rights.
Data Retention & Security
We retain your data as long as needed to provide the Services and meet legal obligations. While we take reasonable steps to protect your data, no method of transmission or storage is 100% secure.
International Transfers
Your data may be processed outside your country of residence. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) for such transfers.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted here with a revised "Last updated" date.
Contact Us
Questions or requests? Reach us at: 📧 support.oravex@gmail.com